Shipping policy

Shipping Policy

We carefully package all orders to help ensure they arrive safely and securely.

Orders are typically processed within 1–5 business days after payment is received. Processing times may be longer during holidays, major product releases, or periods of high order volume.

Shipping costs and available shipping methods are calculated at checkout. Delivery estimates provided by the carrier are estimates only and are not guaranteed.

Once an order has been transferred to the shipping carrier, delays caused by the carrier are outside of our control.

Customers are responsible for providing a complete and accurate shipping address at checkout. We are not responsible for delays, losses, or additional shipping costs caused by an incorrect or incomplete address provided by the customer.

Tracking information will be provided when available.

If a package is marked as delivered by the carrier but cannot be located, please contact the carrier first and then contact us if additional assistance is needed.

If an order arrives damaged, please retain all packaging and contact us promptly with clear photos of the shipping box, packaging materials, and damaged item so the issue can be reviewed.

We currently reserve the right to restrict shipping locations, require signature confirmation, or use additional shipping protection for high-value orders.

By placing an order, you agree to this Shipping Policy.